Staff & support

How can we help?

Use in-game commands for something happening now. Use Discord for bug reports, appeals, announcements, and questions that need a longer conversation.

Ways to get help

Pick the option that fits.

Do not post private evidence in public chat. Staff can tell you where to send it.

01

In-game help

Use /helpop <message> for a current gameplay problem that online staff can act on.

Fastest while online
02

Player report

Use /report <player> <category> <details> for cheating, griefing, harassment, spam, theft, or other misconduct.

For rule violations
03

Punishment appeal

Find the Case ID in LiteBans, then bring your username, ID, and a short explanation to Discord.

Look up the record first
04

Bug report

Use Discord and include what happened, what you expected, steps to reproduce it, and any useful screenshot.

Best for technical issues

Staff roles

Who handles what.

Helpers answer gameplay questions; moderators handle player reports. Technical issues go to the development and administration team.

Owner

Makes the final calls on the server and the community.

Administrator

Handles server operations, policy, senior moderation, and difficult support cases.

Developer

Works on server systems, integrations, configuration, and technical problems.

Builder

Builds and maintains public areas, landmarks, and event spaces.

Moderator

Reviews reports, enforces the rules, and handles player-safety issues.

Helper

Answers questions, helps new players, and sends issues to the right staff member.

Trial Helper

Learns the support process with limited access and staff oversight.

The current staff list is kept in CarverMC Discord and on the in-game staff board.

Staff applications

We will announce when they open.

There is no permanent application form. When a role opens, the requirements and application link will be posted in Discord.

Interested in helping out?

Get to know the community and watch for an opening that suits you. Application instructions will be posted with each role.

Follow staff announcements ↗