In-game help
Use /helpop <message> for a current gameplay problem that online staff can act on.
Fastest while onlineStaff & support
How can we help?
Use in-game commands for something happening now. Use Discord for bug reports, appeals, announcements, and questions that need a longer conversation.
Ways to get help
Pick the option that fits.
Do not post private evidence in public chat. Staff can tell you where to send it.
Player report
Use /report <player> <category> <details> for cheating, griefing, harassment, spam, theft, or other misconduct.
For rule violationsPunishment appeal
Choose Submit Appeal in Discord. Select the platform and briefly explain what you want reviewed. Include your account name and a LiteBans Case ID if available; you can submit an appeal without a Case ID or a working record lookup.
Case ID is optionalBug report
Use Discord and include what happened, what you expected, steps to reproduce it, and any useful screenshot.
Best for technical issuesAppeal intake currently requires access to the CarverMC Discord. There is no published appeal route outside Discord for people who cannot join.
Staff roles
Who handles what.
Helpers answer gameplay questions; moderators handle player reports. Technical issues go to the development and administration team.
Owner
Makes the final calls on the server and the community.
Administrator
Handles server operations, policy, senior moderation, and difficult support cases.
Developer
Works on server systems, integrations, configuration, and technical problems.
Builder
Builds and maintains public areas, landmarks, and event spaces.
Moderator
Reviews reports, enforces the rules, and handles player-safety issues.
Helper
Answers questions, helps new players, and sends issues to the right staff member.
Trial Helper
Learns the support process with limited access and staff oversight.
The current staff list is kept in CarverMC Discord and on the in-game staff board.
Staff applications
We will announce when they open.
There is no permanent application form. When a role opens, the requirements and application link will be posted in Discord.
Interested in helping out?
Get to know the community and watch for an opening that suits you. Application instructions will be posted with each role.
Follow staff announcements ↗